The man, identified as Akitoshi Okamoto, was taken into police custody on November 26 on suspicion of “fraudulent obstruction of business,” a Tokyo Metropolitan Police spokesman told CNN.
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Police said the man repeatedly called KDDI, a Japanese telecommunications operator, and demanded its staff come to him and apologize for breaking the terms of his service contract.
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“He also repeatedly hung up the calls as soon as someone picked up,” the spokesman added.
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In a statement to CNN, KDDI said it had received some 24,000 calls from Okamoto since May 2017. It eventually decided to file a damage report to the police in October this year, as the man increased his frequency of calling its customer service hotline, which it said “seriously interfered with its business.”
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Okamoto has denied the charges and told police he was the victim, CNN affiliate TV Asahi reported.
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The Japanese broadcaster said the man believed that KDDI violated his contract because he could not phone into a radio show using a number that the station had provided.
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Anyone who prevents a business from operating normally can be charged with “fraudulent obstruction of business” under Japanese law, and could be sentenced to up to three years in prison.
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